FAQs
- How do I start the admission process?
- Top 5 most frequently asked questions
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- Why choose Hazelden?
- What happens after treatment?
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- Are Hazelden staff members licensed and are the programs accredited?
- What if a patient needs psychiatric help?
- What is treatment like at Hazelden?
Contact Us
- Call us any day, any time
- 800-257-7810
- 651-213-4200
P.O. Box 11
15251 Pleasant Valley Rd.
Center City, MN 55012-0011- info@hazelden.org
Frequently Asked Questions
How do I start the admission process?
Calling 800-257-7810 is the first step.
We will start the process by gathering information about you and arranging for you to speak to an intake counselor. If you are calling for yourself, or if you are calling for a family member or friend, this pre-intake process is the same and it is free and confidential with no obligation. If you prefer to have someone from Hazelden call you, please provide us with some basic information and we will get back to you within 24 hours.
To insure appropriate placement, there is a fair amount of information to be gathered, so a Hazelden staff member will guide you through this process and make it as easy as possible for you. During this time, you may talk to a financial counselor regarding costs, insurance and payments. Some financial assistance (patient aid) may also be available to those who qualify.
How long will it take to get in?
Admission can vary from program to program and from location to location. Admission dates are impacted by available space and the time it takes to conduct an intake interview and gather supporting medical information to insure appropriate admission.
Due to a variety of factors involved, one person might be able to be admitted virtually overnight, while another may have to wait a few days or a week. Admission can also be based on personal preference as some people choose a later admission date to coincide with their personal schedule. Your intake counselor will discuss admission dates once the intake process has begun.
Information for Referring Professionals
Professionals wishing to refer a patient to Hazelden for services, can arrange to do so by contacting a regional outreach representative.

